About Us
FirstChoice is a Product of Paya

Paya is a leading provider of integrated payment and frictionless commerce solutions that help customers accept and make payments, expedite receipt of money, and increase operating efficiencies. The company processes over $40 billion of annual payment volume across credit/debit card, ACH, and check, making it a top provider of payment processing in the US. Paya serves more than 100,000 customers through over 2,000 key distribution partners focused on targeted, high-growth verticals such as healthcare, education, nonprofit, government, utilities, insurance, manufacturing, and other B2B end markets.

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Payment Portal Support
For help logging in, making a payment, or using an automated service
(855) 270-3592
Customer Service Hours
Mon - Fri: 7AM - 5:00PM CT
all times are Eastern Standard Time

Account Support
For utility-related problems or questions about your invoices

City of Bossier Account Questions?

(318) 741-8757
Customer Service Hours
Monday - Friday: 8:00AM - 5:00PM CT


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Software Version: 2023.9.14.1
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