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Payment Portal Support
For help logging in, making a payment, or using an automated service
(855) 270-3592
customerservice@firstbilling.com
Customer Service Hours
Mon - Fri: 7AM - 5:00PM CT
all times are Eastern Standard Time

Account Support
For utility-related problems or questions about your invoices

City of Bossier Account Questions?

waterdepartment@bossiercity.org
(318) 741-8757
Customer Service Hours
Monday - Friday: 8:00AM - 5:00PM CT


FOR AFTER HOURS EMERGENCIES
CALL
318-741-8466



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