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Payment Portal Support
For help logging in, making a payment, or using an automated service
(855) 270-3592
customerservice@firstbilling.com
Customer Service Hours
Mon-Fri: 8:00 AM - 6:00 PM
Eastern Time
Account Support
For utility-related problems or questions about your invoices
City of Bossier Account Questions?
waterdepartment
@bossiercity.org
(318) 741-8757
Customer Service Hours
Monday - Friday: 8:00AM - 5:00PM CT
FOR AFTER HOURS EMERGENCIES CALL
318-741-8466
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