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Email Address:  

Customer Portal Questions?

customerservice@firstbilling.com
(855) 270-3592

Customer Service Hours
Mon - Fri: 8AM - 4:30PM CT
all times are Eastern Standard Time


FOR AFTER HOURS EMERGENCIES
CALL
318-741-8466

City of Bossier Account Questions?

waterdepartment@bossiercity.org
(318) 741-8757
Customer Service Hours
Monday - Friday: 8:00AM - 5:00PM CT